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1. How do I get my water tested?

You can call the Board of Health at 508-785-0032, ext. 232, or check the Massachusetts DEP - Certified Labs to test water for a licensed water testing company in Massachusetts. 

2. What is a perc test?

A percolation (“perc”) test is an evaluation of a site for suitability for the installation of a septic system including a professional evaluation of soils on the property s required by Title 5 and a determination of the rate of absorption of water into that soil. A perc test is required in the process of designing a system compliant with Title 5.

3. If I have a cesspool, is this an automatic failure for a Title V inspection?

Yes. State Law (Title 5) does not allow the use of cesspools although allowing the continued use of working systems installed before the enactment of Title 5.

4. Does the Board of Health have a list of engineers and inspectors?

Yes. A list of engineers is available in the Board of Health Office.

5. Does the Board of Health have a list of installers and haulers?

Yes. A list of installers and haulers is available in the Board of Health Office.

6. When do I pump my septic system?

Septic systems should be pumped at least every 2 years on average. It depends on the number of people living in your home.

7. How can I protect myself from ticks?

The Board of Health has information in their office at 5 Springdale Avenue (1st floor), or read through this Public Health Sheet on the prevention of tick bites (PDF).

8. How can I get my property sprayed for mosquitoes?

To get your property sprayed for mosquitoes, you can call the Board of Health Office at 508-785-0032, ext. 232, to provide the address you would like sprayed. The Board of Health will contact Norfolk Mosquito Control on your behalf.

9. How do I volunteer for the Medical Reserve Corp?

You can fill out and submit our online Mass. Public Health Preparedness Region 4AB or stop by the Board of Health